We are committed to protecting your privacy whenever you visit and use our website.

What information do you hold about me?

If you have signed up for our newsletter or sent us an e-mail query, you have given us your email address and possibly your name as well.

If you have placed an order with us or created an account with us, you will have given us your name and address details. These are stored securely in our database. We do not retain any credit card details.

How is this information used?

- If you send us an e-mail query, your details are not used for any other purpose other than answering your query.

We send out regular (2 per month maximum) newsletters and occasional additional company information emails. If you do not want to receive these e-mails, simply choose the Unsubscribe option in the Your Account page or on the Newsletter Subscription page - this will automatically stop any more newsletters being sent to you....

If you have subscribed to our newsletters, but you do not have an account with us, simply choose the Unsubscribe option on the main page and follow the unsubscribe information given, or alternatively, follow the unsubscribe instructions at the foot of each e-mail newsletter.

If you have placed an order with us online we shall send you a confirmation e-mail ,

Use Of Cookies

Cookies are small amounts of data sent to your web browser by a web server. Our cookies keep track of the items in your shopping basket and act as place markers when you move around the site.

We may also be able to use a cookie to tell when you last visited and who you are if you are visiting from the same computer and have an account with us - (it is the use of cookies that allows our website to greet you by name when you visit).

If you are using Microsoft Internet Explorer Version 6.0 or above, you can disable cookies by clicking Tools > Internet Options > Privacy and then changing the level to block all cookies - doing so however, may prevent you from keeping items in your shopping cart and completing your order.

We do not allow any advertiser or third party to place pop-ups, pop-unders or anything else that will enable them to use cookies on your computer.

Your Credit Card Information

For your increased security (and our peace of mind!) Emu Sales Ltd does not collect or store customers credit card information - this is collected using our Credit Card Facility. For further information about this, please email

Use of your Information

We do not exchange, sell or otherwise give away any of your personal information to any other companies or individual - ever!

Who Else Will See Your Information?

For the sole purpose of completing your order, we have to pass some of your information to service suppliers (other companies). These are - Royal Mail, Our Credit Card Processor and our parcel courier services. The information passed to these companies is used only for the purpose of completing your order - e.g. delivering your goods!